Everything you need to know.

Is everything in the box certified organic?

Everything in the box is certified organic unless otherwise noted.

How much do boxes weigh?

Between 10–15 pounds. However, the boxes are not based on weight, but on the retail value of the items on the menu that particular week.

What do you deliver in the winter months?

Our focus is always local first, but we do still deliver year-round. When local produce is unavailable we purchase certified organic produce from trusted suppliers up and down the west coast. Naturally, for specific items such as mangos, bananas, avocados, and pineapple, we get from Mexico, Hawaii, or South America.

How can I know what is being delivered in advance?

Friday afternoon we update the boxes menus on our website with new menus for the coming week. Please note that menu items are subject to change due to quantity or quality issues.

Can I substitute certain items in the box?

Yes! We allow substitutions for every box. There is a $1.00 fee for each item substituted. We also offer extra items for sale that you can add to complement your delivery. Email [email protected] or call the office at 360-652-4663 to get items substituted.

What happens if an item is poor quality or missing?

Please email [email protected] and let us know. We typically are able to issue a credit to your account. When reporting an issue, please include the initials listed at the bottom of the newsletter below the menu.

Can I have a standing order?

Yes! Most of our customers find a box that works for their household and set up a weekly or every-other-week delivery. Please feel free to shop custom, email, or call with add-ons.

What is the best way to contact you with an order change?

What do I do if I forget to leave out my box?

Not a big deal — just leave it out on your next delivery day!

How do I pay for my order?

You may pay via credit or debit card. Cards are processed the business day before delivery. At that time, your card will be charged the full balance due on your account. If charges are declined, service may be suspended until payment is successfully processed.

Will you send me a bill?

You will receive an invoice via email upon delivery. Contact the office Monday–Friday, 8:00 a.m. to 5:00 p.m. to request an account statement — or view your order history and payments from your account dashboard.

Is there tax?

With the exception of some non-food products (like soaps, etc.), there is no additional tax. The price listed on your bill is the total price.

Can I pay once a month?

Yes — you may pay for the month in advance. Please call the office to make payment arrangements.